Plugin test: orders & refunds

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WARNING

Testing is the most important part of the integration process.

If you have one, we advise you to use a staging environment, to install and test before going on production environment. If you do not have a staging environment, you can test in production as well.

Place an order

Follow these steps to test your integration.

1. Choose a product. It must have a price lower than the maximum amount.
2. Fill up the cart data with fake data.
3. Select Scalapay at check-out as the payment method.
4. Login to Scalapay with a test user information (like the one you used to login into Scalapay Customer Portal or follow the flow to create a new one).
5. Insert the testing cards data to complete the order using the card below.
6. Confirm that you have been redirected to the confirmation page of your website.

TESTING CARD

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Success

Card Number: 4111111111111111
CVV: any code (e.g. 123)
Expiry date: any date

(Any CAP to complete the transaction)

You should also check what happens when you try to pay with an invalid card

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Failure

Card Number: 5555555555554444
CVV: any code (e.g. 123)
Expiry date: any date

(Any CAP to complete the transaction)

How to refund an order

REFUND A SPECIFIC ORDER

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IMPORTANT

If you can't see the refund option, be aware that you have to activate it first.

GO TO ADMIN BACK-END

• Select Sales (from the left menu)
• Select Orders

SELECT AND OPEN A SPECIFIC ORDER THAT HAS TO BE REFUNDED:

• Select order View
• Select Invoices from the left menu under Order view
• View/open the invoice to be refunded
• Click on the Credit Memo button from the top menu
• Click on the Refund” button (at the bottom of the page) to refund the specified amount

Refund and refund Offline

Clicking on Refund will automatically trigger the refund in Scalapay. You will not need to manually refund the customer via the portal.
If you don’t want to refund the customer automatically please use the Refund Offline button.

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WARNING | REFUND WITH SCALAPAY IN LIVE MODE

When you process the refund you can choose to also process the refund on Scalapay Partner Portal.

The refund in Scalapay will not be processed automatically but you will need to login into your site and align the status of the order.